Conference Chambers

                        
    COMPLAINTS PROCEDURE



    Our aim is to give you a good service at all times. However if you have a complaint you are invited to
    let us know as soon as possible. If you are not the solicitor who instructed the barrister concerned,
    you may like to discuss your complaint with the solicitor in the first instance, but there is no
    requirement to do so.

    However, if you would rather speak on the telephone about your complaint then please
    telephone the barrister concerned or (if the complaint is about a member of staff) our Senior Clerk -
    Carole Paterson.

    You may wish to make a complaint in writing and, if so, please give the following details: your name
    and address, which member(s) of chambers you are complaining about; the detail of the complaint;
    and what you would like done about it. Please address your letter to Carole Paterson, Senior Clerk,
    Conference Chambers, PO Box 626, Harrow, Middlesex HA2 2DZ.